Privacy Policy

This Privacy Policy applies when you use the services of Andreolli Infante S.L., our website, and when you contact us using the channels we provide (phone, email, and social media). In accordance with our commitment to transparency, this policy explains what data we collect and how we use it. Andreolli Infante S.L. processes data lawfully, fairly, and transparently. Only data that is adequate, relevant, and limited to what is necessary in relation to the specific, explicit, and legitimate purposes for which it is obtained is collected, and it is not processed for incompatible purposes. This Policy is permanently accessible via the “Privacy Policy” link on our website and may be updated at any time due to regulatory changes or modifications to our services. Material changes will be communicated at least fifteen (15) calendar days in advance so you can object or take any measures you deem appropriate. If you continue to use our services after that period, the new terms will be deemed accepted.

Data Controller

Controller: Andreolli Infante S.L.
Tax ID: B38584462
Address: Avenida la Constitución 52, Bajo E, La Postura, 38670 Adeje (S.C. Tenerife)
Phone: XXX
Email: xxx@example.com

What Data Do We Process?

  • First and last name
  • Email address
  • Phone number
  • Date of birth or age
  • Medical history and health data (only if required to provide the service)
  • Information you provide when contacting us
  • Appointment and treatment information
  • Browsing data (cookies, IP, device, browser)

Who Provides the Data?

You, as the data subject, when contacting us or using our services.

For What Purposes Do We Process Your Data?

  • To manage appointments and the services offered
  • To contact you upon request
  • To send reminders, information, or updates related to our services (with your consent)
  • To comply with healthcare or administrative legal obligations
  • To respond to your inquiries or requests
  • To ensure the security and improvement of our website

Legal Bases for Processing

  • Your explicit consent
  • Performance of a contract or provision of a service
  • Compliance with legal obligations
  • Legitimate interests, such as ensuring security and improving our services

How Long Do We Keep Your Data?

Data will be retained while our relationship with you exists and for the time necessary to meet legal or healthcare obligations. You may request deletion of your data at any time, except for data we must retain due to legal obligations.

Data Recipients

No data will be shared with third parties except in the following cases:
  • Due to legal obligations or requests from health authorities
  • To providers acting on our behalf (e.g., appointment management tools) under confidentiality agreements
  • With your express consent
We will never sell or transfer your data to third parties without your knowledge.

Your Rights

You may exercise the following rights at any time:
  • Access your personal data
  • Request rectification or erasure
  • Request restriction of processing
  • Object to processing
  • Request data portability
To do so, email xxx@example.com stating your request and attaching a copy of your ID or equivalent document.

Complaints

If you believe your rights have been violated, you can lodge a complaint with the Spanish Data Protection Agency (AEPD): https://www.aepd.es

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